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In addition to having primary responsibility for ensuring compliance with the Government of Canada’s Policy on Information Management, IM is increasingly seen as the “glue” that pulls together disparate information resources to support effective decision-making, efficient operations, and improved service delivery across all channels. IM executives are being asked to develop and implement enterprise-wide strategies, spanning diverse functions including records management, enterprise content management, web content management and multi-channel service delivery platform development, and to deliver on demands for improved ease of use, coherence and consistency. In addition to management consulting in the IM arena, Systemscope's IM Practice also offers subject matter experts in a variety of related disciplines, including:

• IM Awareness, Training and Communications
• User-Centered Design for IM
• Information Architecture
• Web Content Management
• Document and Records Management
• Policy on Information Management (PIM) and related instruments
• Taxonomy and Metadata
• Knowledge Management
• IM Capacity Checks
• RDIMS Strategic Services
• Case Management
• IM Training and Communications