Author: Systemscope


Top 8 Reasons Why Workplaces Need Millennials

Every generation has faced its mountain of criticism and negative stereotyping. It shouldn’t come as a surprise that the millennial generation (approx. age 16-34) is no different.  This criticism seems to reach new heights when the generation clash occurs within the workplace.  This is nothing new as the value of ‘experience’ usually clashes with the value of ‘new ways of doing things’. read more

Chimeda – Paddling for reconciliation

This Canada Day, folks from my community (Wakefield and Chelsea, QC – about 30 km north of Ottawa) paddled the Gatineau River to Ottawa with folks from Kitigan Zibi Algonquin First Nation.  It’s a paddle bringing about real, community based reconciliation and transformation. This year was particularly significant, due to the importance placed on Canada’s 150th anniversary. read more

The Case for Business Process Management

We’ve seen a clear trend on many of our service design projects. Everybody is talking about the importance of adopting a client-centric approach. It makes sense, after all, to position the client at the centre of our service design efforts.  But doesn’t it also make sense to include Business Process Management (BPM) in our early planning activities? read more

Not the infinite monkey theorem: The case for the content champion

You’ve probably heard the thought experiment: an infinite number of monkeys on an infinite number of typewriters could create the works of Shakespeare. But in the real world, real people create Shakespeare-like content. They do so in an environment that supports effective communications, meaning they have the processes and knowledge in place to ensure success.

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