Author: Jessica Parkes

Jessica is a business consultant with over ten years of experience working in both public and private sectors. Her ability to understand the clients perspective and aptitude for problem solving has led her to deliver transformational communications, change management, process improvement and performance measurement projects. Jessica is part of Systemscope’s Enterprise Renewal team.


Reflecting on Change Management + 2016 best practice

Think back to when you were a teenager. Would you have been excited about the future if your parents told you they were moving the family to a different city and you were leaving all your friends, switching schools and starting over…but they didn’t seem thrilled at the idea, couldn’t tell you why you were moving, or what the long-term prospects were? Would you have been able to see why the move was important to the whole family? Parents are the leaders of families, and we instinctively look to them for guidance. In this case, they set you up to be worried, upset and anxious from the start by not being effective sponsors of change.

A similar dynamic exists in organizations if leaders are ineffective change sponsors.

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Meaningful measures: Refreshing your organization’s IM performance measurement strategy – Systemscope hosts workshop at ARMA 2016 Spring Workshop Series

As a long-standing supporter of the Association of Records Managers and Administrators (ARMA), Systemscope has delivered many presentations at their program meetings. This year, we participated in the Spring Workshop Series and offered a new approach for Information Management performance measurement through an engaging and interactive session. read more

Working Together – why we should do it more

It’s nothing new or particularly innovative, but for some reason I keep seeing people stray from engaging in or seeking out team work. What I mean by team work in the context of my work – change management – is being proactive in working closely with those that directly influence the outcome of a project (transformation or change)… and its success.

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Communicating strategically during times of change

We all know communications are important, especially during major change. But the Government has a different context. It’s a context where the very basic communications approach during transformation – of planning, then announcing, then implementing – is not always possible. They have communicated a particular way in the past, and now that has become a habit. read more