Author: Lisa Stock

Lisa is a consultant with three years of experience focused on lean process management, user experience and business strategy development. She has completed a Bachelor of Commerce degree in Marketing from the John Molson School of Business in Montreal, finishing her studies at the Copenhagen Business School in Denmark.


Applying the Lean for the Public Sector Certificate in my daily work

I recently completed a Certificate in Lean for the Public Sector at the University of Ottawa (which has now changed to the Certificate in Lean Management). The certificate consists of five courses focused on problem solving using scientific approaches, establishing proper support for the project, tools to ensure successful implementation and an elective course on leading through transition.

After each completed course (spread across 10 months), I noticed some gaps between what I was learning and what I was experiencing in my daily work. Here are some of my main observations: read more

Happier people, happier organizations

It seems like everyone wants to know the secret to happiness. We seek experts’ advice to guide us in the right direction. I attended a talk at the DPI Conference in May by Neil Pasricha, a bestselling Canadian author and TED speaker focused on positivity and simple pleasures as a foundation for a more productive and satisfying life. He flipped a common perception on its head: rather than working hard to be happy, it turns out that if we’re happy, we’ll do great work. read more

A firsthand experience with Denmark’s eGovernment strategy

Lost in the blue water between Norway, Sweden and Germany, you’ll find a cluster of islands and a peninsula known as Denmark, but don’t be fooled, this country is anything but off the map. With over 5 million citizens, Denmark is currently ranked as the happiest country in the world by the UN in their World Happiness Report, where Canada is sixth on the list. Denmark seems to have a good understanding of how to please their citizens, so what can be contributing to this overwhelming happiness of citizens? I wondered if it could relate their public services, sustainability, or bicycle culture? read more