Author: Nicole Satchell

Nicole Satchell is an information management professional who has experience in the federal government, municipal government, and non-profit organizations. She has worked on a variety of projects, including GCDOCS Information Architecture development and business process analysis projects. Ms. Satchell has a multifaceted educational background that speaks to interests in Records and Information Management, Archival Science, History and English Literature. She has a Masters of Archival Studies from the University of British Columbia.


Does a Telco Lay Fibre Optic Cables or Make It Possible for You to Order Pizza? — IM as a Service

My conversations with Andrezza Falk, a consultant with Systemscope, have challenged me to broaden my understanding of information management, and to think of it as a practice that goes beyond compliance and as a service in its own right.
What follows is a dramatized account of Andrezza’s thought-provoking questions and my sometimes less-than-articulate deer-in-the-headlights responses…


Andrezza: “Should IM practitioners think of themselves as ensuring compliance or delivering a service?” 

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The Night Before Christmas — A Visit to Systemscope

  • ‘Twas the night before Christmas, when all through the city
  • Not a public servant was stirring, not even a Committee.
  • The RFPs were submitted to Procurement with care,
  • In hopes that contracts soon would be there.
  • The consultants were nestled all snug in their desks,
  • While Gantt charts a-many directed their tasks.

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