Category: Change Management
What IM is selling, business isn’t buying. Information Management (IM) in the Government of Canada is often viewed as a burden exercise focused only on compliance rather than building a valued partnership with the business. Most times, the problem is the message – or the “pitch” – to make senior execs stand up, take notice, and get behind making the right investments in IM. read more
Don’t count on TV cameras or abrasive celebrities, but we are looking forward to hosting you at Systemscope’s very own version of Dragons’ Den at the ARMA Spring Workshops in Ottawa on May 15th. read more
We’ve seen a clear trend on many of our service design projects. Everybody is talking about the importance of adopting a client-centric approach. It makes sense, after all, to position the client at the centre of our service design efforts. But doesn’t it also make sense to include Business Process Management (BPM) in our early planning activities? read more
Thinking back to my time in the private sector, we were implementing ‘continuous improvement’ projects that delivered measurable results. We only really delivered measurable results when managers took real measurable action. read more
The Government of Canada is embarking on a journey to transform into a truly digital environment. This ambitious goal of digitization is possible, if staff are positioned to thrive in their environment. How do you know if your organization is on the right track? read more
Is there something more we should think about when planning enterprise IT initiatives when it comes to change management in an agile context? read more
The topic of performance measurement is on everyone’s mind these days. Government departments are being asked to adopt data-driven decision making, and in response I bear witness to organizations striving to respond to this call for action. I also see those same organizations struggling to understand how to respond.
What does data-driven decision making mean? read more
Think back to when you were a teenager. Would you have been excited about the future if your parents told you they were moving the family to a different city and you were leaving all your friends, switching schools and starting over…but they didn’t seem thrilled at the idea, couldn’t tell you why you were moving, or what the long-term prospects were? Would you have been able to see why the move was important to the whole family? Parents are the leaders of families, and we instinctively look to them for guidance. In this case, they set you up to be worried, upset and anxious from the start by not being effective sponsors of change.
A similar dynamic exists in organizations if leaders are ineffective change sponsors.