Every generation has faced its mountain of criticism and negative stereotyping. It shouldn’t come as a surprise that the millennial generation (approx. age 16-34) is no different. This criticism seems to reach new heights when the generation clash occurs within the workplace. This is nothing new as the value of ‘experience’ usually clashes with the value of ‘new ways of doing things’. read more
Category: Change Management
I recently completed a Certificate in Lean for the Public Sector at the University of Ottawa (which has now changed to the Certificate in Lean Management). The certificate consists of five courses focused on problem solving using scientific approaches, establishing proper support for the project, tools to ensure successful implementation and an elective course on leading through transition.
After each completed course (spread across 10 months), I noticed some gaps between what I was learning and what I was experiencing in my daily work. Here are some of my main observations: read more
Takeaways from DPI conference talk with Michele Romanow, entitled Getting to Success: Embracing Change, Encouraging Disruption, and Incentivizing Innovation.
I recently had the pleasure of attending DPI’s annual 3-day Professional Development Week conference here in Ottawa. This training event welcomes approximately 1,000 professionals from the private and public sector who are passionate about self-development. The conference was kicked off with a keynote address on innovation, presented by Michele Romanow, successful tech entrepreneur, where she discussed her viewpoints on embracing change and fostering innovation.
I’d like to share my three key takeaways from her presentation on how to achieve success when everything tries to stand in your way.
Six years ago, no one was talking about performance measurement, and that presented some distinct challenges. Now, everyone is talking about performance measurement, and that is presenting some entirely new challenges.
Once Upon IM: How to Tell (and Sell) the Story – Systemscope’s IM Dragons’ Den at ARMA’s Spring Workshops 2017
What IM is selling, business isn’t buying. Information Management (IM) in the Government of Canada is often viewed as a burden exercise focused only on compliance rather than building a valued partnership with the business. Most times, the problem is the message – or the “pitch” – to make senior execs stand up, take notice, and get behind making the right investments in IM. read more
Don’t count on TV cameras or abrasive celebrities, but we are looking forward to hosting you at Systemscope’s very own version of Dragons’ Den at the ARMA Spring Workshops in Ottawa on May 15th. read more
We’ve seen a clear trend on many of our service design projects. Everybody is talking about the importance of adopting a client-centric approach. It makes sense, after all, to position the client at the centre of our service design efforts. But doesn’t it also make sense to include Business Process Management (BPM) in our early planning activities? read more
Thinking back to my time in the private sector, we were implementing ‘continuous improvement’ projects that delivered measurable results. We only really delivered measurable results when managers took real measurable action. read more