Category: Digital Transformation


It’s time to think mobile first for government services and information

I’ve heard more than one government client say that he or she didn’t have the time or budget to think about the implications of mobile when developing online content. Getting approved content online in both official languages and in accordance with multiple TBS policies and standards was daunting enough, and it stretched staff and budgets. If considered at all, “mobile” was thought of in terms of mobile applications. read more

Define the future and Sponsor the transition

To lead organizations through constant change, the senior management team of 2015 must define the future and sponsor the transition.  In other words, they must connect ‘hard’ business strategy with ‘soft’ factors like employee engagement and culture. I’ve seen many management teams struggle to achieve the right balance.  With this in mind, I am offering five steps for consideration. read more

Collaboration: Are we actually achieving it?

Common definitions for Collaboration are:  To work with others to complete a task and to achieve shared goals; to cooperate with others with which one is not immediately connected (taken from Wikipedia).

These definitions are pretty basic.  Experience, however, has taught me that collaboration is a complex concept within most organizations.  read more

Working Together – why we should do it more

It’s nothing new or particularly innovative, but for some reason I keep seeing people stray from engaging in or seeking out team work. What I mean by team work in the context of my work – change management – is being proactive in working closely with those that directly influence the outcome of a project (transformation or change)… and its success.

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