User Experience Scenarios

User Experience Scenarios

The next wave of change management

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User Experience Scenarios
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The PAL Approach

Smart content management for the public sector

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Trusted, skilled and connected.

We support government in providing intelligent and efficient
services to Canadians.

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Effective Change Management

Three guidelines for getting people through a transition

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Recent Thinking Insight and knowledge from our teamview the blog

Think Traceability

Wearing a “business analyst” hat, many of us often find ourselves on projects tasked with defining a set of requirements to address a given need. I like to go into these engagements looking forward to the great adventure that will surely unfold.  There is usually an interesting cast of characters who bring valuable insight and perspective from various angles, boots-on-the-ground knowledge, experience and history, and often a passion for the topic at hand. Getting the chance to sit down with stakeholders as we embark on our adventure is truly a privilege. But it’s seldom without challenges. read more  
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