User Experience Scenarios

User Experience Scenarios

The next wave of change management

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User Experience Scenarios
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The PAL Approach

Smart content management for the public sector

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Trusted, skilled and connected.

We support government in providing intelligent and efficient
services to Canadians.

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Effective Change Management

Three guidelines for getting people through a transition

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Recent Thinking Insight and knowledge from our teamview the blog

6 Reasons Why Your PAA is not an Information Architecture

As tempting as it may be to use your unadorned PAA as a GCDOCS folder structure, be wary; what looks like an ideal shortcut, in most cases it turns out to be a “false friend” that may result in mismanaged IRBVs and severe end-user dissatisfaction. Here are 6 reasons why the PAA alone is not sufficient for your EDRMS/GCDOCS implementation. read more  

Planning a Digitization Initiative – Part One

The widespread implementation of GCDOCS, coupled with Library and Archives Canada’s move to the digital transfer of information resources by 2017, provides Government Departments with the perfect opportunity to review any existing digitization initiatives or embark on new ones. read more  
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